Montréal, March 25, 2021 – Léger yesterday released the results of the latest edition of its longstanding Reputation study. Videotron ranked as the most respected telecommunications provider in Québec for the 16th consecutive year, an indication of its special relationship with Quebecers.
“Our decisions have always been driven by the customer and today’s top ranking is a welcome honour that shows Videotron is succeeding in its efforts to go the extra mile in customer care every day,” says Jean-François Pruneau, President and CEO of Videotron. “Providing the best possible customer experience is what motivates our 6,500 employees and this distinction belongs to them!”
Videotron, a wholly owned subsidiary of Quebecor Media Inc., is an integrated communications company engaged in television, entertainment, Internet access, wireline telephone and mobile telephone services. Videotron is a leader in new technologies with its Helix home entertainment and management platform. As of December 31, 2020, Videotron was serving 1,475,600 cable television customers and 469,000 subscribers to its Club illico video streaming service. Videotron is also the Québec leader in high‑speed Internet access, with 1,796,800 subscribers as of December 31, 2020. As of the same date, Videotron had 1,481,100 subscriber connections to its mobile telephone service and was providing wireline telephone service to 924,700 Québec households and organizations.
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