Montréal, August 31, 2012 – In line with its commitment to always giving customers more, Videotron announces that it is improving its Internet plans over the coming months, with no increase in rates. Subscribers to Videotron Internet service will enjoy faster speeds and a higher data limit every month for the same price.
Videotron has earned its exceptional Internet customer satisfaction rate of more than 98%1 by making every effort to earn the trust of Québec consumers and deliver the best possible customer experience, said Robert Dépatie, President and CEO of Videotron. In addition to offering ever faster and more reliable Internet access, Videotron is differentiated by the best tech support service, available 24/7.
Videotron is therefore enhancing its Internet access plans to meet customers' changing needs. The following table shows the improvements that will be introduced over the coming months.
Basic Internet
New download speed: 5 Mbps (+2 Mbps)
New upload speed: 1 Mbps (+ 0.2Mbps)
New data cap: 15 GB/month (+10 GB)
High-speed Internet2
New download speed: 10 Mbps (+2 Mbps)
New upload speed: 1.5 Mbps (+0.5 Mbps)
New data cap: 60 GB/month (+10 GB)
Ultimate Speed Internet 153
New download speed: 20 Mbps (+5 Mbps)
New upload speed 2 Mbps (+0.5 Mbps)
New data cap: 90 GB/month4
Ultimate Speed Internet 30
Download speed: 30 Mbps5
New upload speed : 3 Mbps (+ 1 Mbps)
New data cap: 130 GB/month (+ 10 GB)
Faster and more reliable throughout Québec. Period.
Videotron offers its customers state-of-the art products and services over one of the most powerful networks in North America. Videotron's hybrid fibre-coax-wireless network supports fast, reliable Internet access throughout Québec, securing Videotron's industry leadership, and its upgradeable architecture holds out immense developmental potential for the future.
Visit Videotron's website in October for more information about available Internet plans. Videotron customers will also receive a detailed message in the coming weeks informing them of the enhancements to their Internet plan.
Videotron (www.videotron.com), a wholly owned subsidiary of Quebecor Media Inc., is an integrated communications company engaged in cable television, interactive multimedia development, and Internet access, cable telephone and mobile telephone services. Videotron is a leader in new technologies with its interactive Digital TV service and its broadband network, which supports high-speed cable Internet access, analog and digital cable television, and other services. As of June 30, 2012, Videotron was serving 1,837,900 cable television customers, including 1,425,000 subscribers to its digital service. Videotron is also the Québec leader in high-speed Internet access, with 1,341,100 subscribers to its cable service as of June 30, 2012. As of the same date, Videotron had 347,600 subscriber connections to its mobile telephone service and was providing cable telephone service to 1,223,400 Québec households and organizations. For the seventh consecutive year, Videotron was named Québec's most respected telecommunications company by Les Affaires magazine, based on a Léger Marketing survey.
Follow us on the Web | facebook.com/videotron
Follow us on Twitter | twitter.com/videotron
1Léger Marketing, June 2012.
2As of the beginning of 2013.
3Ultimate Speed Internet 15 therefore becomes Ultimate Speed Internet 20.
4Unchanged.
5Unchanged.
– 30 –
