Press Release
Videotron, Fizz and Freedom Mobile outperform the industry in customer satisfaction
The outstanding customer service provided by Videotron, Fizz and Freedom Mobile is reflected again in the annual report released this morning by the Commission for Complaints for Telecom-television Services (CCTS). While the volume of complaints logged by CCTS for the industry as a whole jumped by 38%, Videotron recorded an exceptional drop for the third year in a row, down 14%. As for Fizz and Freedom Mobile, they saw variations of -2% and +5.7% respectively.
January 15, 2025
