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Videotron ranks as Québec’s best telecommunications provider for the 5th time

Montréal, November 14, 2016 – For the fifth time, Videotron has placed at the top of the list of the best telecommunications service providers in Québec, according to the Léger survey published in Les Affaires. The number 1 ranking reflects Videotron’s commitment to delivering the best consumer experience and its initiatives in recent years to provide first-rate customer experience at all of its 131 points of sale. 

“We are honoured by this public recognition of the efforts that all our people are making in order to provide an exceptional customer experience,” said Jean Novak, President of Videotron Business Solutions and Senior Vice President, Retail Operations of Videotron. “Day after day, our employees across Québec listen to our customers in order to meet their needs and exceed their expectations. Their passion for customer service is palpable and it is our greatest pride. This honour belongs to them and we thank them.” 

This distinction confirms our employees’ determination to make the shopping experience unique. By putting the consumer first in all its decisions, Videotron is able to anticipate its customers’ expectations and offer them an experience that is responsive to their needs. Being rated Québec’s best telecommunications provider shows that the effort to provide the best customer experience at all times is appreciated and recognized. 

Videotron (www.videotron.com), a wholly owned subsidiary of Quebecor Media Inc., is an integrated communications company engaged in cable television, interactive multimedia development, Internet access, cable telephone and mobile telephone services. Videotron is a leader in new technologies with its illico interactive television service and its broadband network, which supports high-speed cable Internet access, analog and digital cable television, and other services. As of September 30, 2016, Videotron was serving 1,695,700 cable television customers, including 1,570,800 Digital TV subscribers. Videotron is also the Québec leader in high-speed Internet access, with 1,596,100 subscribers to its cable service as of September 30, 2016. As of the same date, Videotron had 867,700 subscriber connections to its mobile telephone service and was providing cable telephone service to 1,265,100 Québec households and organizations. For the eleventh consecutive year, Videotron was ranked as Québec’s most respected telecommunications company in the annual Léger survey. 
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