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Exclusive new service : The best Wi-Fi experience for Videotron customers!

Montréal, November 27, 2013 – Québec telecommunications leader Videotron is enhancing customer experience again by launching a brand-new Wi-Fi optimization service. The installation and support service is available to all Videotron Internet access customers. A specially trained technician with expert knowledge of Wi-Fi networks visits the customer’s home to optimize the Wi-Fi setup and reception. The technician’s advice and support will also be available to business customers of Videotron Business Solutions.

“With this exclusive new service, available for the first time on the market, Videotron is again anticipating its customers’ needs and setting itself apart from the competition,” said Manon Brouillette, President and Chief Operating Officer of Videotron. “We are addressing customers’ needs in an even more comprehensive manner while offering the best possible customer experience. In conjunction with the introduction of our Pro service, the turnkey Wi-Fi optimization service will enable our customers to exploit the full potential of our products and services day after day.”

Worry-free Wi-Fi!
During his or her visit, the Wi-Fi expert will make sure that the customer’s wireless Internet network works at lightning speed and is free of interference in every room of the house. At the same time, the technician can set up as many as 10 wireless devices (laptops, tablets, game consoles, television sets, etc.) to connect to the network in order to enable the customer to take full advantage of the network’s technological possibilities and leverage the full power of Videotron Internet service.

To take advantage of Videotron’s Wi-Fi optimization service, visit http://www.videotron.com/residential/internet/optional-services/wifi-optimization/wifi-optimization#

Videotron (www.videotron.com), a wholly owned subsidiary of Quebecor Media Inc., is an integrated communications company engaged in cable television, interactive multimedia development, and Internet access, cable telephone and mobile telephone services. Videotron is a leader in new technologies with its illico interactive television service and its broadband network, which supports high-speed cable Internet access, analog and digital cable television, and other services. As of September 30, 2013, Videotron was serving 1,830,400 cable television customers, including 1,517,600 subscribers Digital TV. Videotron is also the Québec leader in high-speed Internet access, with 1,408,200 subscribers to its cable service as of September 30, 2013. As of the same date, Videotron had 478,000 subscriber connections to its mobile telephone service and was providing cable telephone service to 1,281,200 Québec households and organizations. For the eighth consecutive year, Videotron was ranked as Québec’s most respected telecommunications company by Les Affaires magazine, based on a Léger Marketing survey.  

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