Yanette
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Vidéotron takes action against spam

Montréal, May 20, 2004 – Vidéotron is deploying an extremely efficient virus and spam filtering system that is among the best in the world. This system, which is being rolled out over the month of May, is being activated automatically on subscribers’ e-mail boxes, free of charge. Customers who prefer not to avail themselves of the option can remove the service by going to http://www.videotron.com/services/Forward.do?to=/en/votre_compte/AntiSpamInput.jsp &lang=ENGLISH

Vidéotron is committed to delivering not only good service but the best available anywhere. Period.
To meet customers’ expectations, the Company has invested over $40 million to make its Internet service the fastest and most effective on the market. Vidéotron has also doubled the capacity of its servers in order to avoid any slowdown in the e-mail delivery.

For two years, Vidéotron’s mission has been to provide the best customer experience by offering state-of-the-art products and services, as well as unique, exclusive services not available from the competition, such as Speed on Demand, a new value-added Internet access service launched in April 2004.

Also in April, Vidéotron increased download speeds on its residential and business highspeed Internet access services, which are by far the fastest available in Vidéotron’s service area. Download speed was increased by more than 32% to 4.1 mbps on the High-Speed Internet Access service and by more than 12% to 4.5 mbps on the Extreme High-Speed Internet Access service. The upgrade is being rolled out to over 90% of Vidéotron’s customer base, significantly increasing Vidéotron’s lead in Internet access services.

Vidéotron ltée, a wholly-owned subsidiary of Quebecor Media Inc., is an integrated communications company engaged in cable television, interactive multimedia development and Internet access services. Vidéotron is a leader in new technologies with its illico interactive television system and its broadband network, which supports high-speed cable Internet access, analog and digital cable television, and other services. Vidéotron serves 1,437,000 cable customers in Québec; including over 273,000 illico subscribers. Vidéotron is also the Québec leader in high-speed cable Internet access with more than 460,000 subscribers to its cable modem and dial-up services. 


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