Team Manager, Customer Service
" I am proud to be part of a young team."
Our Company

Executive Team

Jean NovakPresident, Videotron Business Solutions, President, Le SuperClub Vidéotron,
and Senior Vice President, Sales Network and Retail Operations

Jean Novak

Jean Novak joined Videotron in May 2004 as Vice President of Consumer Sales. In January 2005, he became President of Videotron Business Solutions, which markets telecommunications services to businesses. In May 2013, he also became Senior Vice President, Videotron Retail Network, with responsibility for Videotron's sales channels across Québec. In August 2014, in addition to his other duties he was assigned responsibility for all retail operations of all Quebecor companies, including Le SuperClub Vidéotron and Archambault Group's Retail Division, which has since been sold.

His first challenge as President of Videotron Business Solutions was to incorporate Videotron Telecom into Videotron and set up the Videotron Business Solutions division, a one-stop shop carrying all of Videotron's business products and services.

Over the years, Videotron Business Solutions has recorded stand-out growth in the Québec business market. Today, more than 125,000 Québec businesses use Videotron Business Solutions' services every day and they have the highest customer satisfaction rate in the industry at 98%.

After beginning his career in the family business, Jean Novak joined Molson Breweries of Canada in 1988, where he held various managerial positions, including Telesales Manager for Québec and Senior Manager of Sales and Distribution for the Montréal area. His distinguished performance in the latter position earned him the President's Cup in 2000 and 2003, a corporate award for the administrative region with the strongest market share growth.

Jean Novak graduated from HEC Montréal in 1985 with a diploma in business administration/marketing and completed the CIREM senior management development program in 1995. He sits on the boards of directors of Notman House and of C2-Mtl.