Steve
Team Manager, Customer Service
" I am proud to be part of a young team."
 
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Executive Team


Dave Gagnon General Manager, Sales Force

Dave Gagnon

Dave Gagnon joined Videotron in 2010 and quickly made his mark as Senior Manager, Sales Force. He was appointed General Manager in December 2011, with responsibility for residential sales, consumer sales, multi-family building sales, and sales network expansion.

The sales network now includes more than 60 corporate stores and kiosks, 80 counters in Le Superclub Videotron stores, and 350 retail locations. Dave Gagnon's determination to improve the organization's sales skills and his consistent focus on customer experience have yielded impressive results in a short space of time.

One of Dave's most significant achievements has been his involvement in the mobile services launch at the points of sale. He is now working on standardizing sales approaches across all locations.

Dave Gagnon has a bachelor's degree in recreation and leisure studies from Université du Québec à Trois Rivières. He worked at Molson Canada for 13 years, serving as, among other things, sales manager for the Lower St.-Lawrence / Gaspé / North Shore region.


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