Mikael
Installation-Service Technician
" I am building the future of a local business. "
 
Our Company

Our Activities


Videotron is a dynamic company serving both the consumer and enterprise markets. It has two divisions:

The two divisions offer customers a wide range of products and services tailored to their needs:

  • Cable TV: illico service includes high-definition digital channels and video on demand;
  • Internet access: including the new Ultimate Speed Internet services at speeds of 15 Mbps, 30 Mbps, 50 Mbps and 120 Mbps (the latter available since September 2010 in the Québec City area only);
  • Cable telephone service: no long-distance charges for calls between cable and mobile telephone service subscribers;
  • Mobile telephone service: talk until the end of time.

Videotron is a customer service innovator that offers one-stop shopping for all its products and services. One call to Customer Service is all it takes. One visit by a technician, one bill, full customer satisfaction.

Customer satisfaction

Videotron's two divisions provide peerless customer service and technical support, as confirmed by the 97.5% overall customer satisfaction rate with its products and services found by a Léger Marketing survey conducted in 2011. For the sixth consecutive year, Videotron was named Québec's most respected telecommunications company by Les Affaires magazine, based on a Léger Marketing survey.


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